Our values

At Lloyd & Whyte our business is centred around five core values – Fun, Supportive, Professional, Partnerships and Ambitious.

By ensuring that these values are at the heart of everything we do, we’re able to build a business that remains focused on delivering what we say we will, to our customers, colleagues and business partners.

Fun

motivational and enjoyable

Our staff work hard to do their very best for our customers. In return, we want to ensure we’re providing them with a fun working environment. To help us understand more about what our employees want from their working lives, we run an employee survey each year.

Our social committee regularly organise events, days out and charity fundraising activities. Time out of the office helps us to achieve a good balance between work and personal life, and strengthens our working relationships with colleagues.

Supportive

fair, friendly, caring, inclusive, understanding

We know that modern life as a professional can be demanding, so we’re here to fully support our customers with their insurance and financial needs and our staff with any requirements they have.

We understand that everyone has different priorities, so use our industry expertise and work with our customers to find the right solution for them.

We demonstrate our commitment to treating customers fairly and providing the best possible advice and service by ensuring that all our practices and procedures comply with current regulation.

Professional

qualified, act with integrity, flexible

As a professional services business with Corporate Chartered status, professionalism and qualifications are integral to our company culture.

To ensure we’re able to fully understand the needs of our customers and advise them appropriately, we believe it’s vital that everyone within the business has the right tools to do the job.

All our employees are included in our professional development programme, which gives them the opportunity to develop a knowledgeable and professional career with us.

Partnerships

colleagues, customers, business partners, socially responsible

Through excellent partnerships with our customers, trade associations and staff, we’re working together to deliver more.

We’ve been working with the British Dental Association for over 20 years, and have formed strong relationships with our other trade associations and business partners during this time.

With our experience working with healthcare professionals, our customers can rest assured that our services are based on a sincere understanding of what matters to them.

Supporting the Lloyd & Whyte group, are the essential services of HR, marketing, compliance, accounts, IT and underwriting.

Ambitious

aiming high, working hard, expecting more

Our aim is to be the leading independent niche Insurance Broker and Financial Services provider in the UK.

We’re dedicated to providing our customers with appropriate insurance and financial services in a professional and supportive way, and we’re committed to maximising the potential of our employees.

We’re proud to have achieved various industry awards in recent years and we encourage our staff to study for professional qualifications in their area of expertise.  We also recognise those who go the extra mile, and applaud their efforts through our Employee of the Month scheme.