Travel Insurance

Using our online tool, you can choose to increase or decrease elements of the policy quickly and easily. The policy is provided by well-known and award winning insurer, AXA Insurance plc.

Cover includes


  • Choose between an Annual or Single trip policy
  • Emergency Medical expenses: choose from £5m up to £15m per person
  • Personal belongings: choose from £750 up to £3,000 per person
  • Cancellation or curtailment: choose from £1,500 up to £7,500 per person
  • Missed or delayed departure
  • Optional cover available for sports, activities and cruises
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If you are travelling as part of your EMS placement please contact us on 01823 250700 to ensure this level of cover is provided. Policies purchased online will not cover trips for this purpose and your cover may be invalid.

If you have a medical condition, depending on the nature, you may still be able to get cover through this facility. However, if you have any issues, then please contact us on 01823 250739, as we do have alternative solutions.

Customers who have serious pre-existing medical conditions can view a directory of specialist Travel Insurance providers on the British Insurance Brokers Association (BIBA) website HERE or call 0370 950 1790


For significant benefits and exclusions, read the Insurance Product Information Documents:

For Premier Plus policies:


You will not be covered if you book a trip or travel to a country or area against the advice of the Foreign Commonwealth Development Office or any other equivalent regulatory body.


Cover for cancellation costs and travel disruption due to COVID-19 and other catastrophes is not included if you are travelling to a destination against advice from the FCDO or any other equivalent government body.


Please ensure you check the for updates here –


If you have booked a package holiday (a combination of least two different types of travel services e.g. transport and accommodation), you may have some form of Financial Protection under The Package Travel and Linked Travel Arrangements Regulations 2018. Please refer to the ABTA website for more information

Looking for a way to simplify your insurance?

All your insurances under one roof; the Lloyd & Whyte ONE roof…

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Claim telephone numbers

If you need to make a claim on your travel insurance policy, please contact AXA Insurance plc on the following numbers;

  • +44 (0)2920 474145 Emergency Assistance Services
  • +44 (0)345 850 5193 Non-Emergency Assistance Service


Please note that we are not offering advice or making a recommendation in respect of the AXA Travel Insurance Policy. You will therefore need to ensure that the policy is right for you by reading the summary of cover and policy wording before you proceed.

If you haven’t received your policy documents, make sure to check your email spam filters.

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